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Call Forwarding

Redirect incoming calls to another phone number managed by the following call forwarding options available:

  • Unconditional Call Forwarding - all incoming calls are forwarded.
  • Busy Call Forwarding - all incoming calls are forwarded while on another call.
  • No Answer Call Forwarding - all incoming calls are forwarded when there is no answer.

Unconditional Call Forwarding

To set Unconditional Call Forwarding:
  • Dial *720 to forward calls to voicemail.
  • To forward calls to a specific number, dial *72 and then enter the 10 digit phone number you want calls to be forwarded to, e.g. *72(6045551234).
  • Dial *73 to disable call forwarding.

Busy Call Forwarding

To set Busy Call Forwarding:
  • Dial *900 to forward calls to voicemail.
  • To forward calls to a specific number, dial *90 and then enter the 10 digit phone number you want calls to be forwarded to, e.g. *90(6045551234).
  • Dial *91 to disable call forwarding.

No Answer Call Forwarding

To set No Answer Call Forwarding:
  • Dial *920 to forward calls to voicemail.
  • To forward calls to a specific number, dial *92 and then enter the 10 digit phone number you want calls to be forwarded to, e.g. *92(6045551234).
  • Dial *93 to disable call forwarding.
  • To change the "No Answer Call Forwarding" ring count, dial *94 and then enter the new number for the new ring count. e.g. 7 for seven rings.
Note: When forwarding a call to a phone number outside of Canada, the US, and some Caribbean Islands, you must first dial 011 prefix as if you were dialing an international number from Canada or the US.