DIGITAL PHONE SUPPORT MENU

• MAIN MENU
• INSTALLATION
• CONNECTING DIGITAL PHONE
• MANAGE CALLING FEATURES
• CALL MANAGEMENT CENTRE
• VOICEMAIL
• CALL FORWARDING
• OTHER FEATURES
• TROUBLESHOOTING
• FREQUENTLY ASKED QUESTIONS
• SUBMIT SUPPORT REQUEST

Location: Support Home > Digital Phone

Digital Phone Service Online Support

For Technical Assistance for Novus Digital Phone Service, please select a topic from the menu.

INSTALLATION

• CONNECTING DIGITAL PHONE - Connecting your digital phone device to the Novus Network.

MANAGE CALLING FEATURES

• ONLINE CALL MANAGEMENT CENTRE - View or manage features including:
  • Call Log
  • Voicemail
  • Call Preferences
  • Profiles & Services
• VOICEMAIL - Check your voicemail or change settings
• CALL FORWARDING - Activate/deactivate call forwarding and change forward setting
• OTHER FEATURES - Manage other features including:
  • Call Waiting
  • Three-Way Calling
  • Call Return
  • Speed Dial
  • Do Not Disturb
  • Call Blocking
• QUICK REFERENCE - Quick reference for voicemail menu

TROUBLESHOOTING

• FREQUENTLY ASKED QUESTIONS - Answers to some of the most frequently asked questions.
• SUBMIT SUPPORT REQUEST - Send a support request to our Technical Support Specialists.

For general information about our Digital Phone Service, please visit http://www.novuscom.net/services/phone.php.